How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.

How to track my order?

Please track your order at our Tracking page https://17track.net/en

Do you ship internationally?

Unfortunately, we do not ship internationally.

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page. Or support@stackswarehouse.com.au

Do you offer gift cards or promo codes?

Yes digital gift cards and occasional promo codes. Apply codes on the checkout page before paying. You can purchase gift cards hereAlso get 10% off with our bundle deal!

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

You can exchange an item that is the same item. See detailed policy here.

The item arrived damaged/incorrect what now?

Snap photos of the packaging and product and contact us within 48 hours so we can resolve it quickly. support@stackswarehouse.com.au or on our contact us page.

Where can I find dimensions and specs?

On each product page under Specifications. If you’re unsure, ask us were happy to help confirm fit.

Do entertainment units fit my TV size?

Check the unit’s width and weight limit vs your TV’s stand width and weight. Tip: leave 2–5 cm clearance on each side.

Is assembly required?

Some items require simple assembly with included tools. Instructions are in the box; many listings include a PDF guide.

Can I get a bulk/wholesale quote?

Absolutely. Tell us the products and quantities and we’ll prepare a custom quote and lead time.

How fast do you reply?

We aim to respond within one business day.

What’s the best way to contact you?

Use our Contact page or email support@stackswarehouse.com.au with your order number and details.

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